This research provides information on informal structures within refugee communities, the processes they follow and nature of cases they handle. It highlights the benefits and challenges that refugees encounter when using these systems and provides recommendations. This study will guide relevant stakeholders on critical areas for intervention. The study understands informal justice systems to include persons or bodies that are involved in resolving disputes but are not part of the judiciary as established by law, and that the procedures or structures of these persons or bodies are not based on any statutory law.
